Frequently Asked Questions
Everything you need to know about upgrading your home with Squares Hardware.
What is the standard shipping timeframe for hardware orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
Do you offer a warranty on your door handles and cabinet pulls?
Yes, all Squares Hardware products come with a limited lifetime warranty covering mechanical defects and finish degradation under normal residential use.
What is your return policy if the finish doesn't match my decor?
We offer a 30-day hassle-free return policy. If the item is in its original packaging and has not been installed, you can return it for a full refund or exchange.
Are mounting screws included with the hardware?
Every handle, knob, and pull includes standard 1-inch mounting screws. If you have extra-thick cabinetry, please contact us for custom screw lengths.
How do I clean and maintain my brass or matte black hardware?
We recommend using a soft, damp cloth with mild soap. Avoid harsh chemicals or abrasive cleaners, as these can strip the protective clear coat and damage the finish.
Do you provide bulk discounts for contractors or interior designers?
Absolutely. We offer a trade program with tiered pricing for professionals. Please reach out to our support team with your business credentials to set up a pro account.